bank customer service representative remote

Together, we have the capabilities and scale of a regional bank with the engagement model of a community-based organization to help us better serve new and existing customers, businesses and communities. Ren Jones, chairman and chief executive officer, M&T Our combined company will create a diversified, community-focused banking franchise with a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. Stay tuned for more information, and stay up to date:, New Sign On Bonuses Available for Retail Branch Positions! Demonstrates flexibility and adaptability. -- Must exhibit behaviors outline in the core service standards, facilitate problem resolution, provide complete and accurate information, identify opportunities through appointment setting. All rights reserved. Meet and or exceed service, productivity and quality metrics set by department management. Strong commitment to achieving personal growth and success. Responsible for client relationship building through service processes outlined in our internal playbooks utilizing the tools, training and resources provided. A new window will open and direct you to apply at our corporate careers page. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. April 2, marked an important day in M&T Banks history as we welcomed People's United Bank, N.A. Observe security policies in accessing, securing and protecting confidential and sensitive client information. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Support Business and Private Banking clients, both new and existing through bank initiatives that promote growth and sustain profitability objectives. Online Banking Customer Service Representative (Remote Eligible), Contact Center Service Representative- Mortgage, Contact Center Service Representative- Retail, Banking Services Operations Associate III - Retail Servicing Customer Support, Bilingual Contact Center Service Representative- Mortgage, Contact Center Business Analytics & Reporting Analyst II, The Ultimate Job Interview Preparation Guide. sexual orientation, gender identity and/or expression, physical or mental disability, protected Demonstrate proficiency with all systems, tools, resources utilized daily. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. action employers M/F/D/V.

We look forward to hearing from you! At least 1-4 years customer service experience. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. We are looking for a dynamic individual who will provide service excellence to new and existing clients. Aspects of this role will be comprised of primarily achieving service goals and working in collaboration with financial center, business and private banking teams to ensure that service activities are completed, and that the bank's policies, procedures and controls are implemented to protect the bank against monetary loss. Increase Client Digital Penetration. Webster Bank, the Webster Bank logo and the W symbol are trademarks of Webster Financial Your top priority will be to ensure client needs are satisfied with every interaction. Registered in the U.S. Patent and Trademark Office. ), Excellent verbal and written communication skills, Possesses the ability to maintain the strictest confidentiality of company and customer information, Excellent organizational skills with attention to detail, Ability to work with a diverse work force and customer base. Filter your search results by job function, title, or location. Present opportunities based on client needs and advise clients in the selection of products and services.

This is an exciting opportunity to grow your career in the financial services industry and experience a high performing, team-oriented environment. In this vibrant high volume Contact Center, you will build strong and long-lasting client relationships by providing quality client service in an effective and highly professional manner. Extensive practical knowledge of Microsoft Office suite (Outlook, Excel, Word). If you're looking for a meaningful career, you'll find it here at Webster. Ability to work a flexible and/or rotating schedule. Acting as a representative throughout the Client journey, you will listen closely to clients and prospects to understand their financial needs, referring clients to business partners as needed and assisting with transactional inquiries. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change. All qualified applicants will receive consideration for employment without Working knowledge of windows-based PC and processing skills (email, internet, intranet, etc. You will develop and foster relationships with our clients in order to anticipate their needs, educate clients on the latest benefits of banking with us and deliver on our commitment of delivering extraordinary client service. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. KEY NOT FOUND: ei.filter.lock-cta.message, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. For a limited time, new hires joining the bank are eligible to receive $1,000 to $1,500. When 165 years of experience meets 178 years of experience, the possibilities are endless. -- Identify the financial needs of clients by utilizing a needs and service based approach, referring clients to business partners as needed. Utilize communication and problem-solving skills to effectively communicate and service customers using the telephone. Core Job Responsibilities/Key Activities/Elements: Please click on the link below to apply for this position. to our family. Demonstrate adaptability to new technology. Ensure compliance with all policies, procedures and regulatory requirements and manage operational risks. regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex,

Check out what's new in our branches including the 100 new designated Multicultural Banking centers announced earlier this year here: May be required to work Saturdays and extended hours. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! Deliver the highest quality service and strengthen client relationships by representing the Webster Standards of Service with every client interaction. -- Expand and retain client relationships by providing superior client service support. 25% -- Perform other duties or accountabilities as assigned. Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity and affirmative 2021 Webster Financial Corporation. veteran status, or any other characteristic protected by law. This applies to Branch Managers, Tellers, Universal Bankers and other select rolesspeak with your recruiter to learn more or visit our Careers Site below to see a list of current openings. Corporation and

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